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Crisis Consultant

  • Contract Type
  • Full Time

  • Main Location
  • Oxfordshire (Harwell)

  • Salary & Benefits
  • Competitive

  • Ricardo-AEA a leading sustainability consultancy combining energy, climate change, environmental and chemical risk expertise and is the owner of the National Chemical Emergency Centre. NCEC has a 40+ year reputation as a premium provider of global chemical emergency response provision. NCEC works with global client base including 50% of the world’s top 100 chemical manufacturers and a large number of other public and private sector clients. NCEC wishes to further develop its crisis communications business and is looking for the right individual to lead its offerings to the market place.

    NCEC already has a number of crisis communications customers who buy NCEC’s telephone emergency response support for general crises as oppose to our core business of chemical emergency response. We now want to provide this and consultancy services to a wider number of existing and potential customers.


    NCEC is seeking a talented Consultant within crisis management/business continuity to develop, deliver and support The National Chemical Emergency Centre (NCEC’s) growth in this area of business. This person will work with our Senior Consultant in helping to develop and deliver our consultancy offering across four main strands

    • Preparation of Business Continuity Plans
    • Delivery of crisis training
    • Delivery of crisis exercises – table-top, simulation, etc.
    • Training of NCEC colleagues delivering related crisis services in order to contribute towards optimisation of those related services.

    The role will therefore include a spectrum of activities revolving around technical delivery of crisis management consultancy offerings. The individual will report to the existing Senior Consultant for Crisis Management to develop NCEC’s Crisis Management business for which we have strong growth aspirations. Therefore the ability to deliver top quality work, build customer relationships and maximise potential to secure follow-on work will be a requirement of the role.

    Key accountabilities:

    • Deliver Crisis Management consultancy including but not limited too; review of BC plans, training, audits, creation of scenarios and exercises.
    • Manage and deliver consultancy projects with new / existing clients helping to developing the capability within the existing team
    • Establish and maintain relationships with new and existing customers
    • Contribute to identifying new offerings, undertaking marketing campaigns etc working with the Senior Crisis Management consultant.

    Maintain Ricardo-AEA and NCEC’s premium brand and strong track record of delivering customer excellence.

    This is an exciting opportunity for a Crisis Management consultant with strong technical skills to help build a new business with the opportunity for substantial personal growth in a fast developing and successful business environment.

    Skills and Behaviours:


    • A strong track record in delivery of a range of consultancy projects
    • Minimum of 3 years’ experience in Crisis and Business Continuity Management
    • Professional Qualification in Crisis & Business Continuity Management
    • The technical / management skills to deliver consultancy work for customers
    • Highly organised with effective prioritisation skills.
    • Demonstration of good project management skills.
    • Effective and proactive team working and team member
    • Good communication and interpersonal and presentation skills.
    • Professional business manner and working practice, able to set an example for the rest of the team.
    • A can-do attitude and a desire to support with the growth and development of a new business area


    Relevant experience in a high-risk industry such as the chemical industry, O&G or manufacturing industries (either operationally or from a reputation perspective).
    Experience in handling a real crisis / incident
    Knowledge of media response including social media approaches during a crisis / incident
    Professional membership with BCI / IAEM / EPS


    This is a fast-paced and challenging environment offering you the opportunity to develop a successful business stream for NCEC which already has strong track record in emergency response provision. You will have support from the NCEC management team and additional investment and development of the team, systems and tools will be made following early successes.

    In return for your commitment, drive and enthusiasm, we offer an attractive benefits package, a personal development plan, and the opportunity to make a difference in a challenging and rewarding field.

    Ricardo-AEA is an equal opportunities employer.

  • Closing Date
  • 30/09/2017

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